Social Services


City struggles to protect New Yorkers in need

For years, overloaded caseworkers at APS have struggled and sometimes failed to provide state-mandated services to the city’s most vulnerable adults. In at least two instances over the past several years, city officials determined that those failures contributed to the death of an APS client, according to disciplinary records obtained through an open records request. Illustration: Vincent Panzeca

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New York City Housing Authority General Manager Cecil House visited Red Hook Houses as crews moved to restore heat to the complex 12 days after superstorm Sandy. Photo: Leticia Barboza/NYCHA

Lack of Authority

The city’s public housing agency knew where its disabled and elderly residents lived when superstorm Sandy struck. That doesn’t mean it was able to aid them afterward. But who should have?

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Brooklyn's Park Slope armory is home to hundreds of residents of seaside group and adult homes displaced by superstorm Sandy. Photo: William Farrington

More than shelter

At the Park Slope armory, volunteers care for hundreds of people with special needs displaced from the Rockaways by Sandy

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